Which of our service is right for you?

Choose the option that fits best! Each answer will take you to the next relevant question, zoning in on the most applicable service for you by quiz end!

Question 1

Which of these best describes why you’re reaching out today?

Question 1A

If you’re unsure, what feels closest to your need right now?

Question 2

Are you mainly looking for support for…

Question 3

What kind of support are you hoping for?

Question 4

Does your concern feel relatively focused and current?

Question 5

Are you looking for…

Question 10

What are you hoping to achieve as a couple?

Question 11

Are both of you willing to work on the relationship?

Question 12

Has the main focus shifted from healing the relationship to making practical decisions about separation, parenting, or conflict resolution?

Question 13

Which feels more urgent right now?

Question 14

Which best describes the issue?

Question 15

Are both parties at least somewhat open to a guided, neutral process to reach agreement?

Question 16

Is a formal child-focused assessment needed to guide decisions or recommendations?

Question 17

What is the main need?

Question 18

Are adults making decisions that significantly affect a child’s daily life, relationships, care, or contact?

Question 19

Do you feel the child’s perspective has been clearly and safely heard?

Question 20

Is there disagreement between caregivers about what is best for the child?

Question 21

Are there concerns about possible abuse, neglect, inappropriate behaviour, coercion, or harm involving a child or vulnerable person?

Question 22

Has a professional, school, attorney, social worker, or court raised concerns or requested assessment/input?

Question 23

Is there an immediate safety risk right now?

Question 24

Are you a mental health, social service, or helping professional seeking reflective professional support?

Question 25

What are you looking for most?

Question 26

Are you currently wanting support that is professionally grounded, ethically sound, and sustainability-focused?

Question 27

What format sounds most suitable?

Question 28

Is affordability a major factor in your decision right now?

Question 29

Would you be open to working with a junior therapist in a supported practice environment?

Question 30

Are your current needs mainly around stress, life transitions, support, growth, relationships, or general talk therapy?

Recommendation

Short-term counselling / focused therapy

You seem to be looking for practical, goal-focused support around a defined issue. A shorter, structured therapeutic process may be the best fit.

Recommendation

Ongoing counselling / longer-term therapy

You may benefit from a deeper therapeutic space to work through longer-standing patterns, healing, and personal growth.

Recommendation

Therapist-matched counselling

Your needs may be best matched through an initial enquiry so the practice can guide you toward the most suitable practitioner and therapeutic pace.

Recommendation

Couples therapy

You appear to be looking to improve communication, reconnect, and work on the relationship together.

Recommendation

Couples therapy / discernment-focused support

You may not be fully decided yet, so a structured therapeutic space can help clarify whether repair or separation is the right next step.

Recommendation

Parenting plan process

A structured parenting plan may help clarify care, contact, and parental responsibilities.

Recommendation

Mediation

A neutral, guided mediation process may help you work toward fair, practical agreements around separation, conflict, or parenting.

Recommendation

Supervised visits

Where safety, reassurance, or monitored contact is needed, supervised visits may be the most appropriate next step.

Recommendation

Reunification therapy

If family relationships need repair and careful re-engagement, reunification support may be the right path.

Recommendation

Please contact us to discuss suitability

If one or both parties are not open to a guided process, mediation may not yet be the right fit. A direct enquiry can help clarify next steps.

Recommendation

Care and contact assessment

A formal, child-focused assessment may help guide decisions around care, contact, and the child’s best interests.

Recommendation

Voice of the child / child-inclusive process

Where children are affected by adult decisions, it may be important to ensure their voice is heard safely and appropriately.

Recommendation

Assessment enquiry / statutory triage

Because your concern may involve harm, safety, or a formal assessment process, a direct enquiry is the best next step to determine the most appropriate statutory or protective pathway.

Recommendation

Practitioner supervision

You seem to be looking for ethical, reflective, professionally grounded support to sustain good practice over time.

Recommendation

Individual practitioner supervision

One-to-one supervision may suit your need for focused reflection, ethical guidance, and tailored professional support.

Recommendation

Group practitioner supervision

Group supervision may offer reflective support, accountability, peer learning, and sustainable professional development.

Recommendation

Please contact us to clarify the best fit

If supervision is not clearly the right fit, a direct conversation can help identify whether consultation, another support option, or a different service is more appropriate.

Recommendation

Junior therapist / lower-cost counselling option

A more affordable counselling route with a junior therapist may suit your needs well.

Recommendation

Affordability consult / therapist matching

A brief enquiry can help identify the most suitable option that balances affordability and appropriateness.

Outside our scope

Psychologist or psychiatrist referral may be more appropriate

It sounds like you may need diagnostic assessment, psychiatric input, or medication support. The Connect Group does not diagnose or prescribe medication.

Urgent support

Please seek urgent support immediately

If there is immediate danger, acute safety risk, or a severe mental health crisis, please contact emergency services, your nearest emergency room, or an urgent local crisis resource.