Which of our service is right for you?
Choose the option that fits best! Each answer will take you to the next relevant question, zoning in on the most applicable service for you by quiz end!
Which of these best describes why you’re reaching out today?
If you’re unsure, what feels closest to your need right now?
Are you mainly looking for support for…
What kind of support are you hoping for?
Does your concern feel relatively focused and current?
Are you looking for…
What are you hoping to achieve as a couple?
Are both of you willing to work on the relationship?
Has the main focus shifted from healing the relationship to making practical decisions about separation, parenting, or conflict resolution?
Which feels more urgent right now?
Which best describes the issue?
Are both parties at least somewhat open to a guided, neutral process to reach agreement?
Is a formal child-focused assessment needed to guide decisions or recommendations?
What is the main need?
Are adults making decisions that significantly affect a child’s daily life, relationships, care, or contact?
Do you feel the child’s perspective has been clearly and safely heard?
Is there disagreement between caregivers about what is best for the child?
Are there concerns about possible abuse, neglect, inappropriate behaviour, coercion, or harm involving a child or vulnerable person?
Has a professional, school, attorney, social worker, or court raised concerns or requested assessment/input?
Is there an immediate safety risk right now?
Are you a mental health, social service, or helping professional seeking reflective professional support?
What are you looking for most?
Are you currently wanting support that is professionally grounded, ethically sound, and sustainability-focused?
What format sounds most suitable?
Is affordability a major factor in your decision right now?
Would you be open to working with a junior therapist in a supported practice environment?
Are your current needs mainly around stress, life transitions, support, growth, relationships, or general talk therapy?
Short-term counselling / focused therapy
You seem to be looking for practical, goal-focused support around a defined issue. A shorter, structured therapeutic process may be the best fit.
Ongoing counselling / longer-term therapy
You may benefit from a deeper therapeutic space to work through longer-standing patterns, healing, and personal growth.
Therapist-matched counselling
Your needs may be best matched through an initial enquiry so the practice can guide you toward the most suitable practitioner and therapeutic pace.
Couples therapy
You appear to be looking to improve communication, reconnect, and work on the relationship together.
Couples therapy / discernment-focused support
You may not be fully decided yet, so a structured therapeutic space can help clarify whether repair or separation is the right next step.
Parenting plan process
A structured parenting plan may help clarify care, contact, and parental responsibilities.
Mediation
A neutral, guided mediation process may help you work toward fair, practical agreements around separation, conflict, or parenting.
Supervised visits
Where safety, reassurance, or monitored contact is needed, supervised visits may be the most appropriate next step.
Reunification therapy
If family relationships need repair and careful re-engagement, reunification support may be the right path.
Please contact us to discuss suitability
If one or both parties are not open to a guided process, mediation may not yet be the right fit. A direct enquiry can help clarify next steps.
Care and contact assessment
A formal, child-focused assessment may help guide decisions around care, contact, and the child’s best interests.
Voice of the child / child-inclusive process
Where children are affected by adult decisions, it may be important to ensure their voice is heard safely and appropriately.
Assessment enquiry / statutory triage
Because your concern may involve harm, safety, or a formal assessment process, a direct enquiry is the best next step to determine the most appropriate statutory or protective pathway.
Practitioner supervision
You seem to be looking for ethical, reflective, professionally grounded support to sustain good practice over time.
Individual practitioner supervision
One-to-one supervision may suit your need for focused reflection, ethical guidance, and tailored professional support.
Group practitioner supervision
Group supervision may offer reflective support, accountability, peer learning, and sustainable professional development.
Please contact us to clarify the best fit
If supervision is not clearly the right fit, a direct conversation can help identify whether consultation, another support option, or a different service is more appropriate.
Junior therapist / lower-cost counselling option
A more affordable counselling route with a junior therapist may suit your needs well.
Affordability consult / therapist matching
A brief enquiry can help identify the most suitable option that balances affordability and appropriateness.
Psychologist or psychiatrist referral may be more appropriate
It sounds like you may need diagnostic assessment, psychiatric input, or medication support. The Connect Group does not diagnose or prescribe medication.
Please seek urgent support immediately
If there is immediate danger, acute safety risk, or a severe mental health crisis, please contact emergency services, your nearest emergency room, or an urgent local crisis resource.
